1. For domestic orders within Pakistan, the estimated shipping time is 5 to 7 working days. For our valued international customers, orders are expected to be delivered within 10 to 12 working days.
  2. 200/- for nationwide delivery in Pakistan (Standard Shipping).
  3. For international orders, at the time of checkout, delivery charges will be calculated according to your location and added to the final billable amount.
  4. For latest collections and pre-bookings, it can take up to 8 to 10 working days for delivery.
  5. Because of any uncertain circumstances, delivery time can be changed without any prior notice, although Omal strongly endeavors to meet its timelines.
  6. We do not have any refund or return policy on orders placed through our website.
  7. We do not provide any refund or exchange to international customers.
  8. Advance payment orders are non-cancellable. Once an order with advance payment has been placed and the payment has been processed, it cannot be canceled or refunded.
  9. Once the order is ready for dispatched, it cannot be edited or cancelled.
  10. To cancel an order, please contact our customer support team as soon as possible. Provide your order details and the reason for cancellation. Our team will guide you through the necessary steps.